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***Effective June 15, 2026 credit card payments will require ZIP CODE validation. When submitting a card payment for processing, the ZIP code entered must match the billing ZIP code on file with the card issuer. The link below provides detailed information. Payments Online Help Notice to Utility Customers: If your service has been disconnected due to non-payment, please contact Customer Service at 704-282-4511 after making your payment.
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